The 5th Card Friends Festival In order to gain a deeper understanding of the practicality of the Xichai engine, the reporter conducted an in-depth visit to the FAW Jiefang Engine Division (hereinafter referred to as the Business Department) after the end of the Kayou Festival.
Four major advantages of products help card friends wealth life
During the visit, the reporter learned that the business department is a leading company in the engine industry, and always insists on focusing on user needs and is committed to building more valuable and practical engine products. The Xichai CA6DM3-55E51 engine has 550 horsepower. The industry's maximum torque of 2600N·m, the power output is more powerful, the cargo is powerful, and the climbing is more powerful. In terms of fuel saving, Aowei adopts the four-valve overhead camshaft structure, which has more complete combustion and higher efficiency of intake and exhaust. The fuel consumption is reduced by 5-8%, and the transportation cost is lower. In addition, the new generation of independent rocker braking technology independently developed by the business department and the first in China makes the braking power increase by 23%, and the braking of the uphill and downhill slope is safer; The most important thing is that Xichai 6DM3 has 100,000 km long oil change and 1.5 million km long life technology to ensure the reliability of engine products, and save a lot of maintenance costs and time.
Xichai engine
Core service for card friends to solve worries
After in-depth understanding, the reporter found that the business department not only helps the card friends to live happily on the products, but also has the core service to solve the worries for the card friends.
In 2013, the business unit relied on the development of the maintenance network big data and mobile Internet of the Liberation Headquarters to create an offline core service network, providing professional and fast maintenance support services for card friends, and monitoring through the online intelligent Xichai APP. The service guarantee process enables the card friends to control the maintenance process, and it is convenient for the card friends to arrange the transportation work more reasonably. In addition, in order to popularize the national six regulations, technology and other related knowledge, the business unit organizes various experts to compile the national six series of product technical guidance books, shoot related videos and animations, show them to the card friends through the offline service station, and strive for the full three-dimensional card. Friends provide reliable, visual, easy to check, easy to understand services, greatly enhance the card friends' understanding of the national six engines.
Core experience, core value gives card friends a new transportation experience
The implementation of the national six emission regulations is just around the corner. The reporter also learned that in the second half of 2019, the business department will launch a series of national product promotion conferences and launch a variety of national six products. On the other hand, the business department will also provide card friends with an in-depth understanding of the business unit through the 926 global user festival, 311 card friends carnival and other large-scale activities, to create a card-core experience, and witness the business unit to win the country six battles Determination.
Not only that, in order to better serve the card friends after the listing of the company's products, and bring the whole core value of the service experience to the card friends, the business department set up a service guarantee special group for this purpose, each work responsibility to individuals, tracking country six The performance of various stages of engine R&D, production, sales and service, and multiple guarantees jointly improve the practicality of the company's products. At present, the whole vehicle of the National Six Engines of the fitting business has been put into Shanxi, Hebei and Anhui to meet the needs of the card friends. At the same time, in order to ensure the timeliness of terminal maintenance and support services, the business department has sent a total of 3.15 million tons of Guoliu reserve parts to the spare parts warehouse of 15 provinces in China, of which 150,000 tons of accessories have been delivered to Shaanxi, Shanxi and Ningxia. The service stations of the key service areas will prepare the products for the National Six products in advance.
Xichai is ready for the country
In addition, in order to improve the technical support capability of the national product electronic control system, and do a good job in the market after-sales service, the business department strictly requires that after all the products of the country are sold for one week, the front-line service personnel need to return to the user and conduct free troubleshooting for the user. Do a good job of user documentation. In order to improve the professionalism of terminal service personnel, since March 30, the business department has convened front-line service personnel at service stations across the country, from the basic electronic control logic strategy of the national six products, the typical market failure causes to the national six post-processing system failure. Eliminate methods and judgments, focus on the training technology of the National Sixth Service for nearly four months, and comprehensively improve the theoretical knowledge and practical ability of the staff of the National Sixth Service, so as to better serve the whole country after adapting to the market Card friend.
Under the background of the transformation of Chinese manufacturing to China's intellectual manufacturing, the business department will continue to adhere to the needs of card friends and maximize the practical value of products, and steadily promote product development, testing, production and service, and consolidate product quality. Help the card friends to live a better life.
Reading volume: Source: Xichai Author: LOOSmall Heat Pump,Split Unit Heat Pump,Mini Split Heat Pump,Multi Split Heat Pump
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