As the world leader in tire technology, Michelin has always insisted on the mission of “promoting the mobility of people and goodsâ€. In order to better meet the growing demand of the card and passenger car market, Michelin launched the Michelin “Worry-free†card and passenger car club service in Hong Kong and Macau in August 2011, providing members with five value-added services, namely, information delivery, Services, affiliate websites, points redemption and membership activities. The launch of this service has created a new service concept in the field of card passenger car tires in Hong Kong and Macau.
With the rapid development of the transportation industry, passenger and freight companies are making efforts to reduce the economic losses caused by vehicle failures and pose threats to the safety of the entire road transportation. Michelle Kwok, Commercial Director of Michelin Asia (Hong Kong) Limited, said: "In a spirit of innovation of 100 years, Michelin is committed to providing high-quality products and more intimate services to Hong Kong and Macau customers. The Michelin 'Worry-free' card and bus membership club is Michelin's target for Hong Kong. And the high value-added services launched by Macau's passenger and passenger car carriers."
The innovative service concept of “Worry-free†has achieved unprecedented success since it was first introduced in the Chinese mainland market in 2008. So far, the number of "Worry-free" members has exceeded 20,000, and more than 400,000 vehicles have been registered. This time, Michelin has also brought “Worry-free†to card and bus drivers in Hong Kong and Macau. Users can enjoy Michelin's more attentive service while using Michelin quality products.
In Hong Kong, “Worry-free†provides users with a series of value-added services. In addition to enjoying tire products, users can also experience more services and care from Michelin at the same time. Through on-site service, Michelin's inspection of members' tires and technical advice can help prevent and reduce the inconvenience caused by vehicle breakdowns. Information delivery, member websites, and member activities allow users to not only learn about some very useful information in a timely manner, but also have the opportunity to participate in a number of club exclusive events organized by Michelin. By redeeming points, members can choose the right services and gifts to further increase the cost-effectiveness of tires.
Admission procedures are very simple. The team can choose to register online or complete the application form and fax or mail it to the Michelin Customer Service Centre. Once confirmed, the team can become a member of the Michelin “Worry-free†card bus club. In order to respond promptly to the needs of worry-free Hong Kong members, Michelin has set up a membership service center in Hong Kong. Members of the Hong Kong No-fear Bank can call the hotline 8201 3006 to inquire about the relevant issues, and they can also log on to the Hong Kong No Worries website for more details. At the same time, because of the frequent occurrence of freight transportation between the two places, members of No-fear Bank can enjoy exclusive membership services in different places.
After launching the “Worry-free†card passenger car club, Michelin will be able to help users lower operating costs more, increase profits, and more effectively guarantee the safety of fleet vehicles and drivers, and provide peace of mind for passengers and passengers of car and passenger cars. make an effort.
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