Why do the cooling water discharged from the chiller smelled extremely foul and looked light green

A customer purchased S&A chiller CW-5200 to cool xenon lamp laser depilator. However, an unbelievable thing happened after the water chiller was delivered to the customer: After the machine was connected, water discharged from the chiller smelled extremely foul and looked light green. As S&A had never encountered such things, we reckoned that it might be the deterioration of water quality when water had penetrated into the tank within the chiller during the transportation. Then according to the instruction from S&A, the customer re-poured purified water into the chiller and drained it. Such a situation never occurred again after the operation had been repeated several times.

Thank you so much for your support and trust in S&A. Starting from Jan. 2016, the warranty period of S&A water chillerhas been extended to 2 years as a guarantee for your confidence in us.

CW-5200 technical parameter: http://www.teyuchiller.com/Products/ChillerCW52001400Wco.html